Consent to Personal Data Processing
By submitting a request, sending a message, making a booking or otherwise providing information through the Vilerona hotel website, the user freely, voluntarily and in their own interest gives consent to the processing of their personal data.
1. Data Controller
Elena Kutepova, individual entrepreneur, Vilerona hotel.
2. Personal Data Covered by This Consent
This consent applies to the following data provided by the user or collected while using the website:
- first name, last name and patronymic if provided
- phone number
- email address
- information required to create and manage a booking
- content of messages and enquiries
- technical data, cookie files and anonymized analytics data
3. Purpose of Processing
Personal data is processed for the following purposes:
- handling requests and bookings
- communication with the user regarding accommodation and services
- performance of obligations related to booking
- providing information about hotel services and stay conditions
- internal administration and compliance with legal requirements
4. Processing Actions
The user agrees to the following actions with personal data:
- collection
- recording
- systematization
- accumulation
- storage
- updating and correction
- use
- transfer in cases required by law or necessary to complete a booking
- anonymization
- blocking
- deletion
- destruction
5. Term of Consent and Data Storage
This consent remains valid from the moment the data is provided until the purposes of processing are achieved, the consent is withdrawn by the user, or the statutory storage period expires.
Personal data is stored no longer than necessary for the stated purposes and for the performance of booking-related obligations.
6. Withdrawal of Consent
The user may withdraw this consent at any time by sending a written request to vilerona@yandex.ru.
After receiving the withdrawal request, the operator stops processing personal data except where processing is required by law.