Privacy Policy
This Privacy Policy describes how personal data is collected, used and protected by Vilerona hotel.
1. General
The data controller is Elena Kutepova (individual entrepreneur), Vilerona hotel.
By using this website, you agree to the processing of your personal data in accordance with this policy.
2. Personal Data
We may collect the following information provided by the user:
- name
- phone number
- email address
- booking-related information
3. Purpose of Processing
Personal data is processed only for the following purposes:
- handling booking requests
- communication with guests
- providing information about services
4. Legal Basis
Personal data is processed based on user consent and for the performance of booking-related obligations.
5. Data Protection
We take appropriate technical and organizational measures to protect personal data from unauthorized access, alteration or disclosure.
6. Data Sharing
Personal data is not shared with third parties except where required by law or necessary to complete a booking.
7. Data Retention
Personal data is stored only as long as necessary to fulfill its purpose or comply with legal obligations.
8. GDPR Notice (for international guests)
If you are located in the European Economic Area (EEA), you have the right to:
- request access to your personal data
- request correction or deletion
- restrict processing
9. Contact
For any privacy-related requests:
Vilerona Hotel
Email: vilerona@yandex.ru
Phone: +7 (964) 799-99-33